Printer Service & Repair

Counties for Same Day or Next Day Service

Our technicians will be glad to offer a telephone consultation free of charge.

Does your office need onsite service and repair for your laser printer or multi-function device?  Perhaps you want toner at the best possible price but not sure who will offer that unconditional guarantee on products and services?  Flex Imaging offers onsite service to Bartow, Cherokee, Cobb, Dekalb, Douglas, Forsyth, Fulton, Gwinett, and Paulding counties from their headquarters located in Kennesaw.  We also offer service in 40 states nationwide and throughout the entire state of Georgia.

counties flex imaging offers on-site printer repair service

If you are a first-time customer, you will receive the discounted rate of $75.00 for service and repairs on a black and white printer. (Our normal rate is $105 – saving you 15%.)  This fee will cover most repairs on printers – (labor only).  If parts are needed they will be quoted in advance.  If you have a color printer or plotter, you will receive the same 15% discount.  Not sure if you need onsite service?  Our technicians will be glad to offer a telephone consultation free of charge.  Depending on where you are located, we may be able to same or next day service.*

Flex Imaging is an authorized Brother and HP service location and dealer specializing in all HP and Brother laser printers.  We can work on almost any brand of printer.

hp-supplies-medallionWe are also a Qualified Supplies Partner. This designation sets us apart from our competitors because HP does not offer this designation to many companies.

Ask us about Simple Print, Managed Print Services  that combine all your service and supplies into one easy payment. We can create a maintenance program to fit your monthly, quarterly or annual document usage.

What information do we need and why is it important?

  1. Your company name and address so we know where we’re going.
  2. Your contact name and phone number so we know who to talk to in case we get lost and who talk to once we arrive.
  3. Secondary contact in case the primary contact has won the lottery and gone to Vegas!
  4. The make and model of the printer.  Be as specific as possible.  If you have five HP Laser Jet Pro 400 Color M451 dn printers, you could add the serial number. (We say this because some facilities have identical printers side by side in the same department.)
  5. Detailed description of where the print device is located.
  6. What is wrong with the printer.  Is it making a strange noise?  Is it printing streaks?  The more details or examples the better.  We may need a part we don’t have in our van.

Submit This Form

Do you need your printer repaired, or serviced?  Please fill out the following form:

First Time Customer Printer Service & Repair

Form for First Time Customers needing Printer Service and Repair - receiving $75 pricing.











Service area includes the following counties:  Fulton, Cherokee, Cobb, Bartow, Dekalb, Gwinnett, Douglas.  The cities we service include but are not limited to: Atlanta, Alpharetta, Acworth, Austell, Ball Ground, Buford, Cartersville, Canton, Chamblee, Cumberland, Decatur, Duluth, Dunwoody, Holly Springs, Johns Creek, Kennesaw, Lawrenceville, Marietta, Milton, Mountain Park, Norcross, Powder Springs, Roswell, Sandy Springs, Smyrna, Woodstock

* For same day service, calls must be received by 10:00 am EST, your business must be within our service area, applies to service calls only, first come first serve basis.