Welcome to the Papa John’s Resource Site. Papa John’s has partnered with Flex Imaging to provide earth friendly and cost effective quality remanufactured products. These products have been tested by Papa John’s to insure the performance of these products. Flex Imaging has made a commitment to donate a portion of every cartridge sold to Papa John’s back to one of Papa John’s philanthropies. To-Date, Flex Imaging has donated $1010.50 back to the Papa John’s Philanthropy “Papa John’s Emergency Relief Fund” and $1010.50 to Papa John’s Philanthropy “Papa John’s Disaster Relief Fund”. Please help show your support and contact Flex Imaging to help you with your toner cartridge needs.
Login to Order Online
The information contained here is provided to help you better understand what information is needed when contacting us. This will allow us to better serve you quickly and more efficiently.
To place an order online go to the home page and enter your username and password. Your username is your email address and your password has been temporarily set to papaj. If you do not have an account or would like to set up an account, please contact your dedicated account manager David Asencio via e-mail at firstname.lastname@example.org or via phone at (800) 476-6544 x.115.
In each toner box you will find a prepaid return label. This label may be either FedEx or UPS. Simply put your empty toner cartridge back in and stick the label to the box. Call the appropriate carriers 1-800 number on the label and then FedEx or UPS will come and pick up your empties. If you need additional labels please email David Asencio at email@example.com and he will be happy to mail you additional labels.
If for some reason you have a problem with one of our cartridges and believe it may be defective, please call or email your account manager to enter a replacement order which will be sent out immediately. Additionally your account representative will issue a credit for the problematic cartridge. This process will insure we are aware of any faulty products our customer base has received as well as insure your credit is posted properly to your account.
*Please note: If your Dell 1700 or Dell 1720 printer is streaking, please note that the drum unit may need to be replaced. It is recommended that you replace the drum unit be replaced every two to three cartridges to maintain consistent quality and avoid streaking.