Do you need Laser Printer Repairs or Service?

Flex Imaging is one of Atlanta’s few HP Authorized Service providers that offers laser printer repair, sells printers and printer supplies. Our trained technicians are qualified and experienced with laser printer maintenance, scanner maintenance and repair, and multi-function (MFP) maintenance, repair and service. With 30 years experience, Flex Imaging understands your business may have unique requirements; our flexible approach allows us to customize  printer repair and maintenance services to meet those needs with ease.

Our expert technicians are dedicated printer technicians that have extensive experience,  HP training to troubleshoot and maintain the entire line of Hewlett-Packard LaserJet, HP Color LaserJet, HP Design Jet, HP multifunction devices, and plotters.  In addition to HP printers, our servicemen are certified Brother technicians and have experience with other manufacturers’ print devices such as Lexmark, Canon, Panasonic, Xerox, Tektronix, Zebra, Genicom and most other Laser/LED printers.  A Flex certified technician can arrive at your office or business to solve your printer problems!

Why Flex Printer Repair?

  • Reliable
  • Professional
  • Knowledgeable
  • Experienced
  • On-Site Service
  • HP Authorized Service
  • No Distractions to your IT Department

We Can Service the Following Models

  • HP
  • Lexmark
  • Brother
  • Xerox
  • Zebra
  • Genicom
  • Most Laser/LED printers

On-Site Printer Repair

We keep our vans well stocked, so we only have to make one trip if you need your office printer requires service & repair or maintenance give Flex Imaging a call.  We may be able to get a service technician to you the same day.*    Read more about our on-site laser printer repair and services.

In-House Printer Repair

If you prefer to come by our office for your laser printer repair – drop your printer off at our Kennesaw office.  What you need to know and what information we need and why is it important.

  1. Our address:  83 Kelli Clark Court, Cartersville, GA 30121.
  2. Your credit card information or $25.00 when you drop off your printer.  If your printer is not working, we will need to run full diagnostics to determine what is wrong.
  3. What is your printer doing or not doing?  You will need to provide as much detail as possible.  This includes error codes, or messages you receive when you attempt to print.
  4. Your name and phone number.  We will need to call to let you know when your printer is ready.  We may also have questions during the repair process.

HP ServiceOne Specialist Designation

Flex Imaging is an HP ServiceOne Specialist for HP Imaging and Printing lines.  HP ServiceOne identifies the HP Technology Services partners that offer comprehensive services and deep solution expertise.  ServiceOne partners are well versed with your customers’ business environment and industry trends.  They offer you expert advice on the right services for the job at hand, and have ready access to HP’s global resources – a benefit reserved only for ServiceOne partners.  When you choose an HP ServiceOne Partner, you get local expertise and personalized service backed by HP resources, get to work with highly experienced professionals who understand HP solutions and get to benefit from HP insights, intellectual property, and parts inventory only available to HP ServiceOne Partners.

Managed Print Services

“The printer’s down again!” Are you tired of hearing those dreaded words?  Have you attempted to repair the printer on your own, clearing paper jams, changing fusers, etc… trying to save money only to have to call in a printer repair technician anyway?   Do your employees get frustrated because their jobs do not print properly or not at all due to worn parts or lack of toner?  If you answered “yes” to any of these questions, consider Managed Print Services.

* For same day service, calls must be received by 10:00 am EST, your business must be within our service area, applies to service calls only.

Service area includes the following counties:  Fulton, Cherokee, Forsyth, Cobb, Bartow, Dekalb, Gwinnett, and Douglas counties.  The cities we service include but are not limited to: Atlanta, Alpharetta, Acworth, Austell, Ball Ground, Buckhead, Buford, Cartersville, Canton, Chamblee, Cumberland, Decatur, Duluth, Dunwoody, Holly Springs, Johns Creek, Kennesaw, Lawrenceville, Marietta, Milton, Mountain Park, Norcross, Powder Springs, Roswell, Sandy Springs, Smyrna, Woodstock