Welcome to Flex Imaging Managed Print Services customer information site. TitleMax has partnered with Flex Imaging to manage the printing and copying devices. As a benefit of this partnership, they will have a single point of contact for all of the printers and copiers for ordering of supplies and service. Additionally, Flex Imaging will be remotely monitoring these devices and automatically fulfilling orders and service needs from alerts that are provided by these devices. Please browse through this site to discover more about how this exciting new partnership works.
For questions contact Taylor Garrett firstname.lastname@example.org or TM Warehouse Warehouse@titlemax.com.
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The information contained here is provided to help you better understand what information is needed when contacting us. This will allow us to better serve you quickly and more efficiently.
Answer: To place an order online go to the home page and enter your username and password. If you do not have an account or would like to set up an account, please contact your dedicated account manager Tony Davis via e-mail at tdavis @fleximaging.com or via phone at (800) 476-6544 x107.
Answer: In each toner box you will find a prepaid return label. This label may be either FedEx or UPS. Simply put your empty toner cartridge back in and stick the label to the box. Call the appropriate carriers 1-800 number on the label and then FedEx or UPS will come and pick up your empties. If you need additional labels please email Tony Davis at email@example.com and he will be happy to mail you additional labels.
Answer: If for some reason you have a problem with one of our cartridges and believe it may be defective, please call or email your account manager to enter a replacement order which will be sent out immediately. Additionally your account representative will issue a credit for the problematic cartridge. This process will insure we are aware of any faulty products our customer base has received as well as insure your credit is posted properly to your account.
Please feel free to contact us with any questions, comments, or concerns.
Customer Service: 800-476-6544
Your personal Account Manager’s information:
Tony Davis Direct 678-841-2107
firstname.lastname@example.org Contact Us for More Info!